VitalPoint™

To increase productivity and facilitate informed decision making that results in cost containment and quality care, PMSI offers VitalPoint, a powerful web-based, real-time, claims-management and reporting system specifically designed for the unique requirements of the workers' compensation market.

VitalPoint is a secure platform, accessed through a single sign-on, used by claims professionals to manage pharmacy, medical services and equipment, and settlement-related transactions. The system provides information about each injured worker’s case and transaction history, an easy way to review and approve pharmacy, durable medical equipment and other service requests, and detailed reporting from the initial point of care until the claim is closed—delivering proven solutions for cost containment.

VitalPoint enhances transactional efficiency, drives better outcomes, and reduces the administrative burden of managing workers' compensation claims—delivering cost containment across the claim lifecycle. VitalPoint benefits include:

• Comprehensive clinical information – Detailed data about pending medications and the use of therapeutic classes via integration with Gold Standard
• Sophisticated reporting capabilities – Access to up to seven years of detailed claimant activity including analytics, benchmarks and trending
• Streamlined navigation – Tabbed navigation to find information quickly
• Integrated workflow management capabilities – Tools that improve the productivity and quality of the claims management process through the use of delegations, transfers, and automatic escalations

VitalPoint is a continually evolving technology platform with a robust and aggressive roadmap. Future enhancements are driven by our knowledge of workers' compensation and the tools necessary to proactively manage transactions. The long-term strategy entails continually unlocking opportunities for more efficient and informed claims management throughout the injury lifecycle—and delivering cost containment.