Contact Us
You depend on us to provide cost-effective, thought-leading solutions to manage your workers’ compensation and catastrophic care needs. We help you deliver successful outcomes for the injured worker population through our groundbreaking programs, tools, and technology innovations, which are distinguished by our commitment to customer service. Our professionals are ready to assist with all of your workers’ compensation needs. For more information on our products and services, assistance in finding your local PMSI sales and account management representatives, or to reach our administrative offices—please use the contact information below.
CORPORATE OFFICES
175 Kelsey Lane
Tampa, FL 33619
Phone Toll-Free: 877.ASK.PMSI
Fax: 800.774.4111
Email: askpmsi@pmsionline.com
PHARMACY
Retail Pharmacy (Tmesys) Help Desk
Phone: 800.964.2531
Injured Worker Information Group
Phone: 866.599.5426
Pharmacy Mail Order Enrollment
Phone: 800.304.1764
Mail Order Help Desk
Phone: 877.275.7674 ext. 87201
Pharmacy Mail Order Enrollment Form
MEDICAL SERVICES AND EQUIPMENT
Referrals and Authorizations
Phone: 877.ASK.PMSI
Fax: 800-774-4111
Email: dmeclientcare@pmsionline.com
Provider Relations
Phone: 800.318.9579
Fax: 813-627-2484
Email: PMSIContracts@pmsionline.com
Medical Services and Equipment Referral Form
SETTLEMENT SOLUTIONS
Phone: 888.MSA.PMSI
Fax: 813.612.5511
Email: contactus@pmsisettlement.com
MSA Online Referral Form
CLINICAL
Phone: 877.ASK.PMSI ext. 86122
VITALPOINT
Customer Support
Phone: 800.393.1398 (M-F 8 a.m. – 8 p.m. ET)
Email: vitalpointsupport@pmsionline.com
VitalPoint Feedback
Email: vitalpoint@pmsionline.com
Find Your Sales Rep
Find Your Sales Representative
CONTINUING EDUCATION (CEU)
877.ASK.PMSI ext. 84396
Email: continuingeducation@pmsionline.com
WEB SITE TECHNICAL SUPPORT
Email: webmaster@pmsionline.com